What is your background and the work you do?
"I am a Global IT and Business Operations leader with over 25 years' experience in ICT, specializing in transforming manufacturing and supply chain ecosystems through digital transformation. At Ericsson, I am Head of IT Solutions for Manufacturing IT Systems & Services, focused towards driving smart factory initiatives and digital transformation programs powered by emerging technologies like AI/ML, GenAI, IIoT's & advanced Robotics."
Why did you choose this program?
"I chose this program to gain insights from MIT's research and knowledge base around the trends in global AI innovations and to learn alongside a diverse cohort of leaders. It provided a valuable opportunity to broaden perspectives through shared experiences and real-world applications of AI across industries."
What is your most important insight from the program and what stood out the most?
"I think the most important insight was around where artificial intelligence's real value lies: it's not in just technology but how effectively it's aligned with the business outcomes, mindset changes linked to clear and timely decision making. What stood out most was the critical role of leadership in driving change, especially in reshaping operating models, strengthening governance, improving data readiness, and building the right skills to scale AI successfully."
What have you applied in your work that you learnt in the program?
"I started prioritising AI use cases with clear business outcome and value that directly improve efficiency, quality, and decision-making in manufacturing and supply chain. I am also pushing to strengthen our approach towards data quality, availability, governance and ensuring a solid foundation for scaling AI and GenAI solutions across smart factory initiatives. Additionally, I am driving upskilling team members with adoption of AI tools and platforms within the Ericsson ecosystem to accelerate digital transformation."
Read more about the AI for Business Leaders program.